Privacy Policy
Last updated: March 2026
1. Who We Are
AITENCY is a trading name of ASIGS GROUP LTD, a company registered in Cyprus. We provide AI automation consulting, implementation, and managed services for businesses.
Contact: hello@aitency.com | Limassol, Cyprus
2. Data We Collect
We collect information that you provide directly to us:
- Name, email address, phone number, and company name (via our contact form)
- Any additional information you include in messages to us
- Technical data: IP address, browser type, pages visited, and referral source (collected automatically via analytics)
3. How We Use Your Data
- To respond to your inquiries and provide requested services
- To send project-related communications
- To improve our website and services
- To comply with legal obligations
We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.
4. Cookies
Our website uses essential cookies for basic functionality and analytics cookies (Google Analytics) to understand how visitors use our site. Analytics data is anonymised and aggregated.
5. Third-Party Services
We may use the following third-party services:
- Google Analytics — website usage analytics
- Email service providers — for sending communications
- Hosting providers — for website and application hosting
Each third-party service has its own privacy policy. We ensure all providers meet GDPR requirements.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months unless an ongoing business relationship exists.
7. Your Rights (GDPR)
Under the General Data Protection Regulation, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict processing of your data
- Data portability
- Object to processing
To exercise any of these rights, contact us at hello@aitency.com. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data, including TLS encryption for data in transit and access controls for stored data.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.