Terms & Conditions

Welcome to AItency.com (the “Website”). This Website is operated by ASIGS GROUP LTD (“Company”, “we”, “us”, or “our”). By accessing or using this Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use the Website.

Effective date: 01/05/2025


1. Services Provided

AItency offers services including but not limited to:

  • AI-powered workflow and process automation

  • Acoustic consulting and soundproofing solutions

  • Audiovisual equipment supply and installation

  • Manufacturing of acoustic elements and soundproof doors

We provide these services primarily to business clients (B2B).


2. Use of the Website

You agree to use the Website only for lawful purposes. You must not:

  • Use the Website in any way that violates applicable laws or regulations

  • Attempt to gain unauthorized access to the Website or its systems

  • Use any automated means to scrape or copy data from the Website


3. Intellectual Property

All content on this Website, including text, graphics, logos, icons, images, audio clips, and software, is the property of AItency or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.


4. Quotes and Orders

All quotes and proposals are valid for the period specified. Placing an order with us (e.g., for a consulting project, construction, or installation) constitutes acceptance of our terms, including payment schedules and project timelines. Specific terms may be detailed in a separate service agreement.


5. User Content

If you submit or upload any content to the Website (e.g., contact forms, comments), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and publish that content for the purpose of responding to your inquiry or providing services. You are solely responsible for the content you provide.


6. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content or practices of any third-party sites. Linking to them does not imply endorsement.


7. Disclaimer of Warranties

The Website is provided “as is” and “as available”. We make no warranties or representations regarding the operation or availability of the Website, or the information, content, or materials included.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose.


8. Limitation of Liability

To the maximum extent permitted by applicable law, AItency shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or services.


9. Indemnification

You agree to indemnify and hold harmless AItency and its affiliates, employees, agents, and contractors from any claims, liabilities, damages, or expenses (including legal fees) arising out of your use of the Website or violation of these Terms.


10. Privacy

Your use of the Website is also governed by our Privacy Policy (read below) which explains how we collect, use, and protect your personal data.


11. Changes to Terms

We may revise these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after such changes constitutes your acceptance of the new Terms.


12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country or State], without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the competent courts of [Your Jurisdiction].


13. Contact Us

For questions about these Terms or our services, please contact us at:

AItency
Email: hello@aitency.com
Website: https://aitency.com

 

PRIVACY POLICY

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Project or inquiry details

  • Any other information you provide via contact forms, emails, or consultation requests

b. Automatically Collected Information

  • IP address

  • Browser type and version

  • Operating system

  • Referring URLs

  • Pages visited and time spent on the Website

  • Device identifiers and usage logs


2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes or consultations

  • Deliver our services and manage client relationships

  • Improve the functionality and content of our Website

  • Send business-related communications (e.g., updates or follow-ups)

  • Comply with legal obligations

We do not sell, rent, or trade your personal information.


3. Legal Basis for Processing (for EU/EEA Users)

We process your personal data based on the following legal grounds:

  • Your consent

  • The performance of a contract or to take steps at your request before entering into a contract

  • Our legitimate interests in operating and improving our business

  • Compliance with legal obligations


4. Sharing Your Information

We may share your information with:

  • Trusted service providers (e.g., website hosting, analytics, CRM software)

  • Legal or governmental authorities, if required by law

  • Subcontractors or consultants involved in your project, under confidentiality agreements

All third parties are required to handle your data securely and in accordance with applicable laws.


5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. These may include:

  • Essential cookies for website functionality

  • Analytics cookies (e.g., Google Analytics) to monitor traffic and usage

  • Preference cookies to remember your settings

You can control cookie preferences through your browser settings.


6. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal, regulatory, or contractual requirements

  • Defend or assert legal claims


7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw your consent at any time (if processing was based on consent)

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at hello@aitency.com


8. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.


9. International Transfers

If you are located outside of our operating country, please note that your data may be transferred to and processed in countries that may not have the same data protection laws as your jurisdiction. We ensure such transfers comply with applicable legal requirements.


10. Third-Party Links

Our Website may include links to other websites. We are not responsible for the privacy practices or content of those third parties. Please review their policies before submitting any personal information.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.